General terms of use

This app is made available by Kala Swiss SA and is intended solely for information purposes. By using the information and services made available on this mobile app by Kala Swiss SA or by downloading data, you accept the general information and terms of use set out in these legal particulars and in the terms and conditions of use. If you do not accept these terms of use, you are forbidden to use this site/application and download any data.

Copyright

Kala Swiss SA expressly reserves all rights of reproduction (copyright) on all information and all content published in the application. The following in particular are protected under copyright that is held exclusively by Kala Swiss SA: all data presentation modes, design and software comprising this application. The fact of using, downloading or copying data does not confer any rights on the software or any other component that can be accessed through the Kala application. The use of the Kala application is subject to the following conditions:

- Kala authorises private persons to access its tools free of charge.

- Kala's approval is required in order to use the information published in Kala. Please use our contact page to contact us.

- It is forbidden to copy, publish or reproduce the accessible data, in any form whatsoever.

- The links to Kala's services may be provided on the condition that Kala is clearly identified as the provider of those services. You must request Kala Swiss SA's consent to create a link to Kala's services. We reserve the right to take legal action against any infringement of these copyright terms.

Liability

While we have taken utmost care to ensure that the information published in this application is correct, we cannot take responsibility for the fairness, accuracy, currentness, reliability and completeness of that information.

As we are an intermediary, the information that we publish is taken from the 2nd Pillar Central Office or from pension fund organisations.

We cannot be held liable for material or non-material damage that may be caused by the access to the published information or by the use or non-use of that information, by the delay in transmitting data, by the inappropriate use of the connection, or by technical problems.

Reservations

We reserve the right to change, delete or temporarily suspend the content of this mobile application or website in whole or in part at any time and without prior notice.

Process

1. The Kala user fills their search request and undertakes to provide accurate information.
3 minutes
2. Kala Swiss SA transfers this request electronically to the 2nd Pillar Central Office in Bern, along with a proxy to receive the result. The 2nd Pillar Central Office compares your personal data with the announcements of the 2nd Pillar institutions.
90 days
3. Kala Swiss SA receives the result of your request by post and then enters the institutes in which your pension or vested benefits assets are held into its system. You will then receive an email and a push notification to go to the application and see the details.
3 minutes
4. If you have a vested benefit asset, you can access the results in the application and retrieve the assets directly from your sofa. The digital repatriation service is optional.
3 minutes
5. In case you have decided to repatriate your assets through our services, you will receive your bank statement at home showing you the total amount repatriated.
4 weeks

Charges and fees

Search charges for your assets at 1,500 pension institutes free

No guarantee

Kala endeavours to provide precise information on its site/app but does not make any commitment or give any guarantee, whether explicit or implied, as to the exactness, reliability and completeness of that information.

No offer

The information published in the Kala application cannot under any circumstances be construed as an offer or as a recommendation to sign a contract or an undertaking to purchase.

Place of jurisdiction

Pursuant to Art. 10(1)(b) of the CPC, the place of jurisdiction is that of the company's head office at Delémont.

Applicable law

The terms and conditions of use of this mobile app are governed by Swiss law. Only the French version of the mobile app shall be applicable for the purposes of interpretation or in case of dispute.

General remarks on data protection

For Kala Swiss SA, the protection of your privacy is of prime importance. Needless to say, this principle also applies to the processing of your data when you view the Kala application.

Your data is encrypted and stored on secure servers at Hostpoint in Switzerland.

Acceptance statement

The user authorises Kala Swiss SA to contact the 2nd Pillar Central Office or the pension fund organisations on the user's behalf, to request account statements. The data may be processed using electronic means. You accept that if required, or for support purposes, a member of the Kala Swiss SA staff can contact you by email, telephone or video-conferencing. In case of excessive workload, Kala Swiss SA may appoint an external provider for the phone support. The data is not sold to third parties for the purposes of marketing.

Mailing address

Kala Swiss SA
Route de Rossemaison 100
2800 Delémont
Switzerland

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